We have been using Strathcom for nearly a year now for our organization (8 websites total) and we are happy with the service with which we are provided. We were with a previous website provider prior to using Strathcom, and the differences are very apparent. We appreciate the hands-on involvement from our account rep, who makes us feel like a top priority at all times. Strathcom realizes that not every company/website is the same - they offer an extremely custom experience for each customer. In the past when we wanted something changed or improved, we either had to do it ourselves or we had to pay for it. With Strathcom, we ask for something to be improved/updated/changed and they take care of getting it done right away. As we do not have an internal website manager, the service Strathcom provides is invaluable. Strathcom is always monitoring what we could be doing to make our websites better - making suggestions as to the improvements that can be made, and once approved, they make the changes. It makes the management of our website very easy when the provider is always there to help. Without a doubt, we made the right decision to switch to having Strathcom host our websites.
I just wanted to drop you guys a quick line to say how happy we are with your service. We were with Strathcom a number of years ago and, although the service was good, we felt we had to go with Auto Trader because we had to have a site with them to get on their main site. It had always lingered with us because, quite honestly, their service was never even close to as good as Strathcom's.
Between the immediate service, the monthly reviews, the constant follow up and suggestions on how to make our site better is truly fantastic. The service is truly awesome and to add to all of it, the price is better.
I am truly glad we decided to make the move back to Strathcom. You are truly a first rate group. Thank you.
I just wanted to take a few moments to express how pleased I am with the level of service that you and your team have provided our dealership. I am not by any means proficient in what you and your team do and I appreciate how you listen to my questions and help me learn about how we can improve our website.
What has impressed me the most is the patience that you have demonstrated with me specifically when I am trying to articulate an idea that I have. You have been able to execute and improve on the ideas that we have talked about and also have provided a number of other ideas and enhancements to what I was thinking. Your team has executed our requests quickly and efficiently.
As a Mercedes-Benz dealer, we hold ourselves accountable to provide the highest level of service to our clients and what I have experienced from you and your team is that level of service. It is nice to see a partnership exist like this and I could not have asked for better.
Please thank your team for me as well.
We've been using Strathcom now for about 4 years and have been totally satisfied with their attention to our needs. Whenever we need something updated or changed, they are right there ready for us. They are so in tune with our needs, that they call us up and make recommendations as to how we can improve our site... and it's an easy "yes" for us.
I have had a long relationship with Strathcom Media, first as the Online Business Development manager for Alberta Region for Trader Corporation and also at the dealership level. Our Dealership Rodeo Ford Sales, in Medicine Hat Signed on with Strathcom in early 2011. After doing much research about the competition, we found that Strathcom provided us with the best value. Strathcom is a leader in up to date technologies, has easy user interface for site updates, as well as access to several marketing portals on the internet for our inventory.
I have suggested their team to many others asking advice on automotive website providers. I think the tools that Strathcom offers are very user friendly and allow the ability to be creative and personalise our website in a timely fashion, provide good inventory management, Vehicle vin decoding , and also the ability to make quick changes to our site using their development team, when the change cannot be made using the easy loader back end. If they were to take over servicing ford dealer connect websites in Canada it would be a blessing!!
We have been using the Strathcom services for some time now and we are very pleased with them.
I'd like to thank you for all your assistance to date on assisting us with the site. Over all we are very pleased with Strathcom and would highly recommend you. Please feel free to supply my contact info to anyone looking for info on how seamless this transition was from Auto Trader.
Strathcom Media has been a tremendously beneficial resource to our company's online presence. Since signing on with Strathcom in 2009, they’ve continually proven to be an elite company with great value via their modern technologies, unparalleled customer service and overall ease of use. As the largest auto group in western Canada, it is imperative that our dealer sites are accurate and current. Strathcom’s tools allow this to be virtually flawless; their VIN decoding and inventory management systems are straightforward and quick to update. When an issue does arise, their support team is compliant and eager to find resolution. Strathcom is a true asset to the automotive world and are highly recommended to dealers who have yet to benefit from their services.
TOAST training provided a uniquely different approach in helping our Team understand today’s car buyer and how they interact. Stu did a great job explaining the importance of proper technique when corresponding with our clients through email. He also provided us with a number of ways to promote our store online, as well as tips on how to keep the customer engaged when browsing our website. The way we communicate with our clients today is completely different than yesterday and the sooner you realize this the more successful you will become. Our store sent 10 employees and everyone left with a much better insight on Today’s Online Automotive Sales Techniques.